Run by operators with 20+ years in facilities

The facilities platform built by a facilities company

Our founders run their Silicon Valley facilities company on this exact system: work orders, mailroom, leases, time tracking, vendors. MAFM is that operating system, licensed to teams like yours.

12 minutes, watch instantly. Or browse the full platform

20+ years
Our founders have been running facilities operations
Customer zero
We use it ourselves, every working day
Weekly releases
Shipping continuously since 2024
38 modules
One system, one login, one data model
The problem

Why does running facilities take seven tools and a spreadsheet?

Every handoff between them is a place where a request stalls, a renewal date hides, or a package disappears. We lived that for years. So we replaced the stack, not the people.

Ticketing toolSpreadsheet of leasesMailroom log binderTime-tracking appInventory sheetVendor email threadsShared drive of PDFs
One operating system for the whole building
Requests, assets, leases, mailroom, vendors, and your crew share one record of what happened.
Watch how it works

See it running before you talk to anyone

Recorded from the operation we run ourselves, not a scripted demo environment.

Inside the platform

The modules a facilities team touches every day, shown in the order a real shift uses them.

From request to closed out

One service request followed end to end: intake, routing, the crew in the field, and the record that survives it.

What it is

What are MAFM's five capability areas?

Thirty-eight modules grouped the way an operation actually runs. Turn on what you need, per company.

Field work that routes itself

Service and move requests with photos, priorities, and approval flows. Requests auto-assign by building and floor, so the right crew sees the work without a dispatcher in the middle.

  • Service and move requests
  • Auto-assignment by floor and building
  • Daily checklists and cleaning routes
  • GPS-verified time clock
See how it works
mafm.app/requests
Who runs on it

Three shapes of facilities operation

The modules are the same. What changes is which ones you turn on first.

Several buildings, one facilities team, endless small requests

Requests arrive by email, Slack, and someone stopping you in the hallway. Routing them by hand is the job that eats the job.

  • Intake in one queue with building, floor, and area attached
  • Priority and assignment rules so routing stops being manual
  • Mailroom scanning tied to the person, not a paper log
  • Space and RTO analytics from data you already collect
Honest comparison

Where this is genuinely different, and where it is not

Point tools are good at their one job. Legacy suites are deep but slow to stand up. Here is the trade we made.

Capability comparison between a stack of point tools, a legacy CAFM suite, and MAFM
CapabilityStack of point toolsLegacy CAFM suiteMAFM
One record per building, shared by every moduleRequests, assets, leases, and time all point at the same location tree.NoPartialYes
Mailroom and package handling includedUsually a binder or a separate product. Here it is a module.NoNoYes
Lease accounting under ASC 842 and IFRS 16Schedules generated from the lease the platform already read.NoPartialYes
Geofenced time clock for field crewsHours land against the site they were worked at.PartialNoYes
Natural language assistant that performs actionsIt files the request rather than explaining which screen to use.NoNoYes
Turn modules on per companyFeature flags per tenant, so you are not buying dead screens.PartialNoYes
White-label tenancy for service providersYour logo, your colors, your subdomain.NoPartialYes
Weeks to implement rather than quartersConfiguration with your team, not a consulting engagement.PartialNoYes

Categories, not specific products. Any given tool in a category may do more or less than shown. If you are evaluating a named product, ask us on a call and we will tell you where it beats us.

Connections

A short, honest integration list

We are not going to show you a wall of logos we have never connected to. These are the ones that are live and that we use ourselves.

QuickBooks Online

Procurement and vendor invoices sync across instead of getting re-keyed at month end.

Gmail

Notifications and email digests go out through your own workspace, not a stranger sending domain.

Deepgram

Voice transcription so a field worker can talk a request in rather than type it on a phone.

REST API

A published OpenAPI spec. If you want to pull data into your own warehouse, the door is open.

Need something else wired up? Tell us what you run and we will give you a straight answer on whether it is feasible.

Why trust it
“We didn't set out to build software. We set out to run a facilities company without losing work orders, lease dates, and packages. The software is what that took.”

Our founders have worked in facilities for more than 20 years and operate their own commercial facilities company in Silicon Valley. Every module in MAFM exists because their own crews needed it on a real site: the mail scanner because packages went missing, the floor routing because dispatchers were a bottleneck, the lease extraction because a renewal date once hid on page 87.

Read the full story

In our own operation

Results from running our facilities company on the platform. Your numbers will depend on your operation.

20 to 40%
less time on administrative work
75%
faster response on service requests
Every requirement
tracked with a full audit trail
Getting started

Days to a few weeks, not a six-month program

We have done this migration ourselves. The plan below is the one we actually follow.

  1. Day 0

    Watch the Field Tour

    About 12 minutes, no call required. You see the platform running a real operation before you spend any time with us.

  2. Week 1

    Ops diagnostic call

    Thirty minutes with an operator, not a sales engineer. We map your buildings, your crew, and where the admin time is leaking.

  3. Week 1 to 2

    Configure and turn modules on

    Your buildings, floors, routing rules, and roles get set up with you. We enable the modules you need and leave the rest dark.

  4. Week 2 to 3

    Crew onboarding

    Field workers learn one app: clock in, take the request, close it out. Interface is available in English, Spanish, and Portuguese.

  5. Ongoing

    Expand as you go

    Add modules when the team is ready for them, not on a migration deadline. Nothing about the data model changes when you do.

Enterprise ready

Will MAFM pass your IT and security review?

The unglamorous parts were built first, because we had to trust it with our own operation.

01

Tenant isolation

Every company is isolated at the database layer with row-level security. Your data is yours alone.

02

Audit everything

Every change is logged with who, what, and when. Long-term records archive to cold storage for compliance.

03

Role-based access

Five role tiers from admin to field worker. People see exactly what their job requires.

04

Open by design

REST API with a published OpenAPI spec, QuickBooks Online sync, and Gmail-powered notifications.

05

Three languages

English, Spanish, and Portuguese, with automatic translation of requests and documents.

06

White-label ready

Your logo, your colors, your subdomain. Built multi-tenant from the first line of code.

No sales call required

Want to watch a real facilities company run on it?

No demo scheduling, no procurement dance. Drop your email and watch instantly.

The Field Tour
A recorded walkthrough of a real facilities company running a full day on one platform. About 12 minutes.
The Facilities Ops Scorecard
Rate your operation across eight areas and find where 20 to 40% of your admin time is leaking.
Module deep dives
Chaptered clips so you can skip straight to mailroom, leases, or whatever you came for.
Questions

The things people actually ask

There are no fixed pricing tiers. Licensing is scoped to your operation: number of buildings, modules you turn on, and how many people use it. We do not publish a price list because a three-building corporate campus and a fifty-site service company are different animals. Talk to an operator and you will get a straight number for your situation, usually within one call.

Field notes

What we learn running buildings, roughly monthly

Notes from our own operation: what broke, what we changed in the platform because of it, and what we would do differently. No drip sequence, no webinar invitations.